On September 26, we’ll gather people interested in Customer Support and
Customer Success, exchange ideas, tips and tricks, share the good and the bad.
You will have a unique chance to listen to CS experts and learn from their
The end of each year is a time to make plans for the following year and get
inspired to work on new and exciting things in the year ahead. In December, we
decided to organize a Semaphore hackathon
for the entire company to celebrate the end of 2016 by getting creative.
People pitched their ideas and others voted with their feet by joining
the projects they were most interested in. We split into multidisciplinary
teams that had three days to capture new ideas and have fun making them
a reality. Keep reading to find out what are the projects we came up with,
what we learned working on them, and what are some of the outcomes of our
first internal hackathon.