Helping customers find their way around Semaphore. Formally educated in tourism, Ivana decided to switch lanes once she realized she loves helping people solve their problems. In her free time, Ivana enjoys discovering new places and dreams of visiting every single country on earth.
As our customer success team grew, we recognized the need to meet people from the same field to share experience and knowledge, get to know each other better and, most importantly, create a community. Meetups are a great format for pulling a community together, so in September we organized our first customer service meetup in Novi Sad.